Privacy Policy

Privacy Policy

Your privacy is important to us. It is Oxford Aerial Arts'
policy to respect your privacy regarding any information we may collect from
you across our website, http://www.oxfordaerialarts.com.

This is our Privacy Policy, which sets out how OAA uses and
protects any information that you give us when you use this Website. By
browsing and using our website you are agreeing to comply with and be bound by
our Privacy Policy, which together with our terms and conditions.

Please read the following carefully so you can understand
how your personal data will be treated. 
We may change this Privacy Policy from time-to-time. To ensure that you
are always aware of our most current Privacy Policy, please take the time to
check this page regularly. If you have any queries about this statement please
contact us at oxfordaerialarts@hotmail.com  .

What information do we collect and when?

If you are one of our anonymous visitors we may collect
information about your computer, including where available your IP address,
operating system and browser type, for system administration and to report
aggregate information internally and externally. This statistical data about
browsing actions and patterns does not identify any individual.

When you sign-up to become a member or create a booking with
OAA, we will know who you are, and the activities you perform on this
website. 

We may collect and process the following data about you:

  • Any information that you provide by filling in
    forms on this website including but not limited to your name, address, email
    address and telephone/mobile number.
  • Any financial information provided to the
    website as may be required for direct debits, and/or credit and debit card
    payments. Details of any transactions you carry out through the website will be
    recorded.
  • Further general information about you, including
    your personal or professional interests, experiences with our products and
    services or other products and services and your contact preferences.
  • OAA may from time to time ask you to complete
    surveys via this website and any information you provide in same will be
    recorded, though you are not obligated to take part.
  • Details of your visits to the website,
    including, but not limited to, traffic data, location data, weblogs and other
    communication data. We may also retain copies of any correspondence you send to
    us and details of your membership history.  

How do we use this information?

We use collected information: 

  • for internal record keeping;
  • for product and service development;
  • to provide you with information on our products
    and services which we feel may interest you;
  • to notify you about changes to our products and
    services;
  • answering your queries; and/or
  • contacting you for market research and
    marketing;

OAA may contact you in relation to the nature of your
attempted transaction, even if you don't confirm the transaction. This will be
an operational email to enquire as to why the transaction was not completed.
The data will not be used for any other purpose, won't be stored for longer
than necessary and certainly not shared with any other company. Our aim is
simply to provide you with the highest level of service that we can.

We may need to share your information with our service
providers, associated organisations and agents for these purposes.  We will not share your information with any
external party for marketing or promotional purposes. ​

How do we protect personal information?

We use a secure server and also take appropriate measures to
ensure that the information disclosed to us is kept secure, accurate and up to
date and kept only for so long as is necessary for the purposes for which it is
used. We encrypt transmission of data on pages where you provide payment
information. However, no security or encryption method can be guaranteed to
protect information from hackers or human error.

Will we disclose the information we collect to outside
parties?

As indicated above, we may pass your information to our
service providers, agents and associated organisations to allow us to service
your membership and communicate with you. 
We will not pass your information to other parties for the purpose of
marketing or promotion.

We may also need to disclose your information if required to
do so by law.

Your consent

By providing us with your personal data, including sensitive
personal data such as on your health, you consent to the collection and use of
any information you provide in accordance with the above purposes and this
privacy statement. You also consent to our transferring your information to
countries or jurisdictions which do not provide the same level of data
protection as the UK, if necessary for the above purposes. If we do make such a
transfer, we will, if appropriate, put a contract in place to ensure your
information is protected.

We do not knowingly contact or collect personal information
from children under 13. If you believe we have inadvertently collected such
information, please contact us so we can promptly obtain parental consent or
remove the information.

Right of access

You have the right to ask for a copy of the information we
hold about you and to have any inaccuracies in your information corrected.

Changes

You can sign into your account (via http://www.bookwhen.com ) to
see or delete any personally identifiable information we have stored, such as
your name, address, email or phone number. You can also contact us by email to
request to see or delete this information. We remove personally identifiable
information (such as your name, address, email or phone number) and other
preferences associated with your account promptly after you delete your
account. We may retain other data indefinitely.

We reserve the right to amend this privacy statement. If we
do so, we will post notice of the change on our website and you will be deemed
to have accepted such changes.

Changes to our Privacy Policy

Any changes we make to this Privacy Policy will be posted on
this page and, where appropriate, notified to you by email, push messages or
text. 

This privacy policy was last updated on the 20th
November in light of the GDPR requirements and is compliant. We reserve the
right to amend this policy.

How to Contact Us

If you have any questions about our Privacy Policy, please
contact us at:  oxfordaerialarts@hotmail.com

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